How Your Treasures Travel
From our boutique workshop to your jewelry box, follow the three simple stages of our dedicated fulfillment and delivery process.
Every treasure is inspected, polished, and wrapped in protective velvet pouches or decorative boutique boxes before sealing.
- Curated gift wrapping on all Mystery Bags
- Fragile vintage pieces double-cushioned
- Handwritten care card included with every order
Shipped via USPS Ground Advantage or Priority Mail with end-to-end tracking so you can watch your package travel home.
- Free domestic shipping on orders over $65
- Real-time tracking link sent via email & SMS
- Signature confirmation available at checkout
Worldwide air delivery with transparent tracking updates, bringing our curated jewelry to treasure hunters across the globe.
- Worldwide tracked shipping to 45+ countries
- Pre-calculated customs options available
- Secure weather-sealed outer packaging
Questions about your order or custom sizing?
Our concierge team handles packaging requests and provides expedited delivery quotes.
Careful Handling for Treasured Finds
From one-of-a-kind vintage rings to exciting Mystery Jewelry Bags, we package each piece with archival care and ship exclusively with trusted national and global freight partners.
Full tracking updates, P.O. box friendly, 2-5 business days average.
Guaranteed day-definite delivery, secure handoff, real-time live map tracking.
Customs clearance priority, door-to-door tracking for global collectors.
The Twice the Charm Promise
If any jewelry treasure arrives damaged during transit, contact our team within 48 hours for immediate replacement or full resolution.
Built to Survive the Journey, Styled to Delight
We treat every shipment like a hand-delivered gift. Each layer is engineered to maintain tension and shield delicate vintage settings from transit vibration.
Anti-Tarnish Velvet Pouches
Every handmade treasure and vintage gem is secured in a soft, reusable microfiber pouch to protect against scratches and environmental moisture.
Double-Walled Cushioning
Delicate chains, gemstone rings, and mystery bag sets are wrapped in protective bubble armor and custom boutique tissue paper.
Tamper-Evident Rigid Mailers
Reinforced crush-resistant rigid outer boxes with waterproof security seals keep your parcel completely protected from handling stress.
Insured & Tracked Handoff
Every shipment leaves our boutique with automated digital tracking notifications sent directly to your phone and inbox.
Track Your Package & Boutique Support
Check the status of your Mystery Jewelry Bags, handmade charms, and vintage finds, or connect directly with our friendly concierge.
Live TikTok Stream Q&A
Live Drop Support
Join our weekly live shopping events for real-time unbagging questions
Concierge Hours
Monday – Friday: 9am – 6pm EST
Weekend orders ship next business day
When will my Mystery Bag ship?
Mystery Bags and curated treasures typically ship within 1 to 3 business days with tracking provided via email.
Can I make changes to an order?
Because our handmade and vintage items are packed quickly, please contact us immediately to adjust your shipping address or order.
Where can I find my order number?
Your order number is a 5 or 6 digit code located in the confirmation email sent right after purchase.
Looking for a new jewelry treasure?
Explore our latest Mystery Jewelry Bags, vintage gems, and handmade charm arrivals.