International Shipping Policy
We happily send our handmade pieces, vintage gems, and mystery bags worldwide. Here is our transparent guide on transit times, customs fees, and carrier tracking.
Estimated Transit Timelines
Times represent business days in transit after standard 1–3 day studio fulfillment.
Full doorstep tracking included from fulfillment to delivery.
Subject to local VAT collection at border customs.
Comprehensive handover tracking at port entry.
Transit times vary slightly depending on destination regional hubs.
Carrier Chain-of-Custody
How your package travels from our hands to your doorstep with end-to-end milestone updates.
Hand-Packed at TTCB
Every vintage piece, gem, and Mystery Bag is safely wrapped in custom protective pouches and registered with an export label in our studio.
Export Departure Hub
Your treasure is inducted at the international sorting center and clears US export clearance before taking flight.
Border Customs & Clearance
The package arrives in your destination country for customs inspection and assessment of local duties or VAT if applicable.
Local Postal Handover & Delivery
Handed over to your national postal carrier (e.g., Royal Mail, Canada Post, Australia Post) for final doorstep delivery.
All parcels are legally declared at their actual retail value as commercial merchandise.
We cannot alter product valuations or mark orders as gifts on international customs documentation.
Mystery jewelry bags contain itemized export summaries categorized by mineral type and metal alloy to clear standard border checks.
Every parcel comes safely cushioned against transit impact.
If a package is rejected due to unpaid import customs, return postage and restocking costs are deducted from any resulting merchandise store credit.
Original outbound shipping costs are non-refundable.
Have questions about your country's shipping rates?
Contact our team before placing your order and we will verify local route reliability.
Shipping Rates & Delivery Guide
Every treasure from Twice the Charm Boutique is handled with collector-level care. Review our clear delivery timelines, standard rates, and protective packaging commitments.
| Shipping Method | Order Threshold | Estimated Transit | Delivery Rate |
|---|---|---|---|
Standard Boutique ShippingUSPS Ground Advantage | Orders up to $74.99 | 3 – 5 Business Days | $4.95 Flat Rate |
Complimentary Treasure ShippingMost Popular | Orders $75.00 and above | 3 – 5 Business Days | FREE |
Expedited Priority CourierFastest Delivery | All Order Values | 1 – 3 Business Days | $9.95 |
Mystery Bag Vault ExpressCollector Special | Multi-Bag Orders (2+ Bags) | 2 – 4 Business Days | FREE Priority Upgrade |
Safe Arrival & Treasure Protection
We treat every vintage brooch, crystal pendant, and mystery bag like the one-of-a-kind keepsake it is. If any item arrives damaged during carrier transit, we replace it or offer full store credit with zero hassle.
Live TikTok Stream Orders
Orders placed during our live showcases are tagged, packaged on-stream, and ship out the following morning.
Handmade & Custom Sizing
Custom gemstone resizing or hand-strung charms may require one additional day before dispatch.
Address Corrections
Need to update your shipping address? Contact our team within 3 hours of order placement for instant updates.
Order Resolution Process
Every piece of jewelry is packed with love and care. If your parcel encounters a bump along its journey, here is our simple 3-step path to finding a quick resolution.
Our Boutique Promise
We safeguard every parcel. If your jewelry treasure is lost or damaged in transit, we will make it right.