Liability & Governing Law
Clear terms and transparent commitments so you can explore our handcrafted charms, vintage collections, and mystery bags with total confidence.
Each handcrafted piece, thrifted treasure, and gemstone charm from Twice the Charm Boutique contains unique character and minor natural variations. Vintage and pre-loved items are sold in their described condition with historical patina. While we carefully inspect every piece, vintage wear is a natural part of each treasure's story and does not constitute a defect.
Mystery Jewelry Bags are curated randomly according to selected themes and price tiers. Due to the surprise nature of mystery assortments, specific items cannot be guaranteed, customized upon request, or individually exchanged. All Mystery Bag sales are subject to our standard boutique return and exchange policy.
To the maximum extent permitted by applicable law, Twice the Charm Boutique and its artisans shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website services. Our total liability for any claim shall not exceed the amount paid for the purchased item.
These terms and all boutique transactions are governed by and construed in accordance with applicable state and federal laws, without regard to conflict of law principles. Any dispute arising from your visit or purchase shall be resolved through good-faith negotiation, and if necessary, binding arbitration within our principal place of business.
Questions About Our Policies?
We are dedicated to personal care and honest communication. If you have any questions regarding jewelry care, piece authenticity, or ordering terms, we are here to assist you.
Terms of Service & Policies
Welcome to Twice the Charm Boutique. Please read these terms carefully before exploring our treasure chest of vintage pieces, mystery bags, and handmade jewelry.
Site Use & Eligibility
By browsing, accessing, or placing an order through Twice the Charm Boutique, you confirm that you are at least 18 years of age or have received consent from a parent or guardian to shop with us.
- You agree to use this site strictly for legitimate browsing, shopping, and gift-hunting.
- You may not use automated tools, bots, or scrapers to extract inventory lists or pricing details.
- Any conduct that disrupts other shoppers or infringes upon store operations is strictly prohibited.
User Accounts & Security
Creating an account allows you to save shipping addresses, track treasure dispatches, and review order histories. You are solely responsible for maintaining the confidentiality of your account credentials.
Accurate Details
Ensure your delivery address and contact phone number are updated prior to placing orders.
Account Protection
Notify us immediately if you suspect any unauthorized access to your account.
Orders, Pricing & Mystery Bags
All prices are displayed in USD. We reserve the right to correct unintentional pricing discrepancies or inventory quantities before dispatching.
Mystery Jewelry Bags are carefully curated surprises featuring assortments of statement pieces, charms, handmade trinkets, and vintage treasures. Due to their surprise nature, Mystery Bags are final sale unless an item arrives defective or damaged during transit.
Shipping & Vintage Jewelry Disclaimer
We package every piece with gentle care to protect delicate gemstones, chains, and vintage metals. Standard fulfillment takes 2–4 business days before carrier pickup.
Vintage & Thrifted Condition
Vintage and pre-loved jewelry items carry gentle patina, age-appropriate character, and unique histories. We inspect every piece thoroughly and document notable traits in each product listing. Minor character markings are celebrated aspects of authentic vintage treasures.
Intellectual Property & Content
All original photography, bespoke handmade designs, descriptions, branding logos, and multimedia content created by Twice the Charm Boutique are protected under applicable intellectual property laws.
You may share product images on social media for personal, non-commercial purposes provided you tag or credit Twice the Charm Boutique appropriately.
Questions & Contact Inquiries
If you have questions concerning our terms, custom handmade requests, or orders made during our live TikTok sessions, our team is always happy to assist.
Payment & Intellectual Property
Learn about our secured checkout standards, supported billing options, and our legal commitments regarding handcrafted designs, proprietary jewelry curation, and creative content.
Credit & Debit Cards
Visa, MasterCard, American Express, Discover
Express Digital Wallets
Apple Pay, Google Pay, Shop Pay
Flexible Installments
Klarna & Afterpay 4-interest-free split payments
Direct & Safe Checkout
256-bit SSL encrypted PCI-DSS Level 1 processing
All transactions are authorized and settled in real time at checkout. By submitting your order, you certify that you are authorized to use the chosen payment method and authorize Twice the Charm Boutique to charge your order amount in full.
To prevent fraudulent transactions, billing details must match the address on file with your financial institution. Orders failing automated address verification (AVS) or CVV security matching may be flagged for manual review or cancelled without prior notice.
Order Holds & Verification
For high-value mystery jewelry bundles or mismatched shipping and billing addresses, our fraud prevention team may request additional verification prior to shipment to protect both buyer and boutique.
All boutique prices are listed in United States Dollars (USD). Applicable state and local sales taxes are calculated at checkout based on the destination shipping address in accordance with economic nexus laws.
- International Exchange Rates: If ordering from outside the United States, your issuing bank determines the final foreign currency exchange rate and any associated international transaction fees.
- Price Adjustments: Boutique promotional codes and seasonal vouchers must be entered at checkout prior to finalizing payment. We cannot apply discounts retroactively after an order is confirmed.
The name “Twice the Charm Boutique”, our brand motto “Treasures with a story. Pieces with personality.”, associated logos, bespoke jewelry arrangements, mystery bundle curation methodologies, website graphics, and written descriptions are protected under federal copyright, trademark, and unfair competition laws.
Strictly Prohibited Acts
All product photography, flat-lays, and live stream clips showcased on this site and our official TikTok channel are the exclusive creative property of Twice the Charm Boutique.
Customer Unboxings & Social Shares (Permitted)
We celebrate and love customer unboxing content! You are welcome to film your Mystery Jewelry Bag reveals, wear tests, and styling videos across TikTok, Instagram, and YouTube. Please tag our official handles so we can reshare your treasure discoveries.
Commercial or Resale Media Usage (Prohibited)
Third-party re-sellers may not utilize our copyrighted studio photos or brand models to market items on secondary marketplaces (such as eBay, Poshmark, or Mercari) without express written permission.
Twice the Charm Boutique respects the intellectual property rights of all artisans and vintage collectors. If you believe any material on our site infringes upon your copyrighted work, please submit a formal DMCA notice with the following details:
• Identification of the copyrighted work claimed to have been infringed.
• Specific URL or item location on our boutique platform.
• Your contact information including full legal name, email address, and physical address.
• A statement made under penalty of perjury asserting good faith and legal ownership.